Privacy Policy

At Darling Time, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online proposal platform and Darling Collage service at darlingtime.com.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you use our service:

• Name and Email Address: Collected through OAuth authentication (Google or Facebook)
• Profile Information: Including profile pictures from your OAuth provider
• Photos and Content: Images, text, and multimedia content you upload to create your proposal webpage or photo collage
• Payment Information: Processed securely through our third-party payment processors (Razorpay and PayPal). We do not store your credit card or banking details

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Session Cookies: To maintain your logged-in state
• Preference Cookies: To remember your settings and preferences
• Analytics Cookies: To understand how you use our service

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To create, host, and maintain your personalized proposal webpages and to generate photo collages
• Account Management: To manage your account and subscription
• Payment Processing: To process your payments and maintain transaction records
• Communication: To send you service-related notifications, updates, and support messages
• Analytics and Improvement: To analyze usage patterns and improve our service
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms

3. Third-Party Services

We integrate with the following third-party services to provide our platform:

3.1 Authentication Providers

• Google OAuth: For secure login using your Google account
• Facebook OAuth: For secure login using your Facebook account

These services may collect and process your information according to their own privacy policies.

3.2 Payment Processors

• Razorpay: Processes payments for users in India
• PayPal: Processes international payments

We do not store your payment card details. All payment information is handled securely by these certified payment processors.

3.3 Infrastructure and Security

• Cloudflare: Provides content delivery, DDoS protection, and security services

4. Data Retention

We retain your personal information for as long as necessary to provide our services:

4.1 Proposal Subscriptions

• Active Subscriptions: Your data is retained for the duration of your 1-year subscription
• Expired Subscriptions: After your subscription expires, we retain your data for an additional 30 days to allow for renewal
• Deletion: After 30 days following subscription expiry, all your personal data and content are permanently deleted from our servers

4.2 Darling Collage

• Uploaded Photos: Photos you upload for collage creation are retained on our servers for 30 days after the order is completed, after which they are permanently deleted
• Generated Collages: Your finished collage output and shareable link remain available for 90 days after generation
• Order Records: We retain transaction records as required by law for tax and accounting purposes

4.3 Legal Requirements

• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes (e.g., financial records for tax compliance)

5. Your Data Rights

You have the following rights regarding your personal information:

5.1 Access and Portability

• Request a copy of all personal data we hold about you
• Receive your data in a structured, machine-readable format

5.2 Correction and Update

• Update or correct inaccurate personal information
• Modify your profile and content at any time through your account

5.3 Deletion

• Request deletion of your account and all associated data
• Deletion requests are processed within 7 business days

5.4 Restriction and Objection

• Object to processing of your personal data
• Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at [email protected]

6. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

6.1 Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract Performance: To provide the services you've subscribed to
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: To improve our service and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations

6.2 Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by the European Commission
• Transfers to countries with adequate data protection levels
• Compliance with Privacy Shield principles where applicable

6.3 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication mechanisms
• Cloudflare protection against DDoS and other attacks

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Darling Time is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected]

9. Your Content and Privacy

9.1 Proposal Content

Content you create for proposals on Darling Time (text, images, videos) is:

• Stored securely on our servers
• Made publicly accessible on your chosen subdomain (e.g., yourname.darlingtime.com)
• Under your control - you can edit or delete it at any time
• Not shared with third parties except as necessary to provide the service

9.2 Darling Collage Content

Photos and collages created through Darling Collage are:

• Stored securely on our servers during processing and for the retention period
• Processed using on-device AI segmentation in your browser (person cutout); your theme photo is not sent to external AI services
• Available via a shareable link if you choose to share your finished collage
• Not used for marketing, training, or any purpose other than providing the service

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes

Your continued use of Darling Time after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to all legitimate requests within 30 days.